Returns & Exchanges
At Tribal Chimp, we want you to be completely satisfied with your hair styling experience. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Ensure the products are in their original packaging, unused, and securely sealed to prevent damage during transit.
Ship the Package
Affix the provided return label or ship the package via your preferred carrier to our specified processing center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing